Privacy Policy

Neural Omega is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

When you use Neural Omega, we may collect the following types of information:

• Personal Information: Name, email, institution, and other details you provide when contacting us or registering for services.
• Usage Data: Information about how you interact with our platform, including analytics and preferences.
• Technical Data: Device type, operating system, browser, IP address, and connection details.

2. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: For marketing communications and optional features.
• Contract Performance: To provide our services and fulfill our contractual obligations.
• Legal Obligation: To comply with applicable laws and regulations.
• Legitimate Interests: For improving our services, security, and fraud prevention.

3. How We Use Your Information

The information we collect is used for:

• Providing and maintaining our services
• Personalizing and improving your experience
• Communication about updates and features
• Security and platform integrity
• Legal compliance and dispute resolution

4. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place through:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by the European Commission
• Data Processing Agreements with our service providers

Our primary data centers are located in the EU.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic platform functionality
• Analytical Cookies: To understand usage patterns
• Preference Cookies: To remember your settings

You can manage your cookie preferences through your browser settings or our cookie management tool.

6. Third-Party Data Processors

We work with carefully selected third-party service providers who may process your data:

• Cloud infrastructure providers
• Analytics services
• Customer support tools

All processors are bound by Data Processing Agreements ensuring GDPR compliance.

7. Protection of Minors

Our services are not intended for users under 16 years of age. We do not knowingly collect data from minors. If you are under 16, please do not use our services or provide any personal information.

If we become aware that we have collected data from a minor, we will take steps to delete this information.

8. Data Security and Breach Notification

We implement robust security measures to protect your data, including:

• Encryption in transit and at rest
• Access controls and authentication
• Regular security assessments
• Employee training

In case of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of discovery.

9. Marketing Communications

We may send you marketing communications based on your consent or our legitimate interests. You can opt out at any time:

• Using the unsubscribe link in our emails
• Updating your communication preferences in your account
• Contacting our support team

10. Your Rights

Under GDPR and other applicable laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict processing
• Data portability
• Withdraw consent

11. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be notified to you via email or platform notification. Continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

For any questions about this Privacy Policy or our data practices, contact us at:

Email: [email protected]